Visitor Services Representative
The Visitor Services Representative will work part-time at the Museum’s admissions desks, processing admissions to the Museum, and will be responsible for ensuring that Museum guests have a comfortable and enjoyable experience during their visit. The Visitor Services Representative will see that all Museum visitors experience high levels of customer service and encounter a welcoming and helpful atmosphere. The Visitor Services Representative will act as a ‘concierge’, answering questions, using the ticketing system to process admission and membership sales, and will provide assistance to visitors as needed, and will recognize and anticipate their needs, wants and expectations.
Qualifications Candidates must posses a high school diploma. Prior customer service skills in a cultural environment are desired but not required. Very strong interpersonal skills and oral communication skills are essential. The ability to provide exceptional customer service is critical to the position. This person must be able to work flexible schedules, and evening and weekend work may be required.
Posted June 12, 2015
Near East Research Assistant
The University of Pennsylvania Museum of Archaeology and Anthropology (Penn Museum) is searching for a Near East Research Assistant to assist in the Near East Curatorial Section in preparation for the reinstallation of the Near East Galleries. Based at the Penn Museum and reporting to both the Curatorial Representative for the Near East Galleries Project and the Keeper of the Near East Collections, the Research Assistant’s duties will include: (1) Assisting the Curators and Keeper with access to the collections; (2) Undertaking generalized research on portions of the collections, including object numbering, cataloguing, and photography; (3) Populating the Museum’s EMu collections database with inventory data and photography as needed; (4) Maintaining the database list of objects under consideration for the gallery project; (5) Facilitating the movement of objects through all the steps of the exhibition process (i.e. curatorial assessment, conservation review and treatment, mount-making, photography, and installation); and (6) Assisting the Keeper on an as-needed basis (including, but not limited to, moving objects for researchers and classes, supervising work-study students, data entry within the EMu system, and general collections management needs)
Qualifications The successful candidate will have a BA or MA in Near East Archaeology or a closely related discipline, a working knowledge of the Penn Museum, the KE EMu collections database system, Microsoft Excel and other Microsoft Suite programs, and a general familiarity with FileMaker Pro. He or she must be able to work in a group setting, facilitating others’ work while meeting exhibit-based deadlines as well as able to work on their own, in storage locations, and capable of climbing ladders and lifting 25 pounds.
Posted July 1, 2015
For undergraduate and graduate students, and recent graduates interested in the Summer Internship Program, please visit our Internship page.
The University of Pennsylvania is an affirmative action / equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other characteristic protected by law.
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