Is photography allowed in the Museum?
Yes. Photography is permitted for private noncommercial use except where otherwise posted. Photographs cannot be published, sold, reproduced, transferred, distributed or otherwise commercially exploited in any way. Tripods are not permitted in any gallery.
Can I sketch in the Museum?
Are baby strollers allowed?
Is the Museum wheelchair accessible? Do you have wheelchairs?
Yes, and Yes. See the Museum map to find accessible entrances and elevators. Wheel chairs are available at the Kress Entrance.
Is there a place to eat in the Museum? What are their hours?
The new Pepper Mill Cafe is now open. The Museum cafe serves breakfast, snacks and lunch. The cafe is open Monday, 10-1; Tuesday, Thursday and Friday, 8:30-4:30; Wednesday 8:30-7:30; and Saturday and Sunday, 10-4:30.
Can I videotape in the galleries?
Videotaping with small, personal recording devices is allowed for non-commercial use. See our filming request policies for professional filming.
What are your hours?
Go to Hours and Admission
Can I bring food or drinks into the galleries?
Sorry, food and drinks are not permitted in the galleries.
Do you have air-conditioning?
Some of the galleries are air-conditioned. The following galleries do not have air conditioning and are quite hot in the summer months: Chinese Rotunda, Roman Gallery, Upper Egypt, Mummies, Lower Egypt.
Do you have audio tours?
Yes! A one-hour "Highlights of the Galleries" audio tour is available in English and Spanish for free download on iTunes. The Highlights audio tour will soon be available in the galleries or a $5 fee. Groups of 10-30 people will be charged $4 per person.
Are docent-led tours appropriate for my group?
The education department provides docents to groups from pre-k to senior citizens. While making your reservations, the tour coordinator will ensure that your educational needs are met depending upon your individual request.
When should I make a reservation for a tour?
The sooner the better! As soon as you know that you would like to make arrangements to visit us for guided tours, please contact us. Keep in mind that March-June are the busiest months for guided tours. On average, groups make arrangements to visit two months prior to the reservation date.
How long do docent-led tours last?
Docent led tours generally last one hour.
What is the chaperone policy?
It is very important that you have one chaperone for every ten students that are under the age of 18. Groups that do not have enough chaperones will not be admitted. Please refer to the chaperone checklist for further details.
How many individuals does a guided tour accommodate?
No more than 30 people may be a part of a docent-led tour. If there are more than 30 people in your party, please call the tour coordinator to discuss other options.
Do I need to alert you of any special accessibility needs my party members may have?
Yes. Please let us know about any accessibility needs so that we may better accommodate you upon your arrival and throughout your visit.
Are the guests allowed to take pictures? What about video recordings?
Pictures may be taken throughout the museum. Video recordings are not permitted unless the proper paperwork has been submitted and approved.
Is there somewhere to eat lunch for students?
Yes. We have a large student lunchroom that is available on a first come first serve basis. We also have a full service café where snack and lunch items can be purchased. If your group of ten or more is planning to use the café, please tell the tour coordinator when making a reservation.